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FAQ

Questions buyers ask before the first order

Is sandcarving the same as laser engraving?

No, it’s a different process. A laser marks the surface. Sandcarving cuts deep into it with abrasive under pressure, so the design has real depth and can take color fill. It works best on glass, ceramic and stone and handles complex shapes and large pieces that won’t fit in a laser machine. On deep designs, it’s also much faster.

What’s your minimum order?

10 pieces, including crystal awards.

How much does it cost?

From $5 per piece on large contracted runs of simple designs. The price depends on the item’s shape and value, color fill, packaging and volume. Complex projects are quoted individually.

Do you supply the bottles or gifts?

No. You supply the items, and we engrave them. Agencies usually source the product and bring it to us.

How long does it take?

A run of a few hundred pieces typically takes a few days after mockup approval. Simple rush jobs can be ready in a day. Every item is different, so we confirm your timeline with the quote.

Can you engrave full, sealed bottles?

Yes. Most of our bottle work is on full, sealed product.

Where do I drop off and pick up? Do you deliver?

At our studio: 2602 San Gabriel Blvd, Unit C, Rosemead, CA 91770, on-site at a licensed alcohol warehouse. We can also arrange delivery through a shipping carrier.

Do you make mockups and samples?

Every project gets a free digital mockup. For orders of 100 pieces or more, we also make a free physical sample.

Can you fill the engraving with color?

Yes, including metallic gold. We match the fill to your brand colors: send us your Pantone codes or brand guidelines.

What file should I send?

Vector artwork (AI, EPS, PDF or SVG) works best. If you only have a PNG or JPG, send it anyway and we’ll tell you if it works.

What are your payment terms?

Prepayment for first orders. Established accounts can pay Net 30 against a purchase order.

Does engraving affect label approval?

It can. Your compliance team will know whether the design needs a new COLA from TTB, and we provide mockups and photos for the filing.

Still have a question?

Send it with your project details. We reply within one business day.

Prefer email? info@engraving.la Call or text: +1 (530) 682-2980
Color fill

AI, EPS, PDF, SVG, PNG or JPG, up to 10 MB.

Required. We reply within one business day.